Locksmith Doctor takes data protection very seriously and adheres to all GDPR requirements when collecting personal data. Data is collected in a number of ways which include:
When you get in contact with us by email or via our forms on our website, we collect your name and email address. By entering personal information into these forms and selecting the “Send” button, you have provided consent of passing information through these systems.
When you interact with us on social media channels such as, but not limited to Facebook, Twitter and YouTube. The data which is recorded will be your name / username and other data which is made public by yourself on these channels.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. We store and use your data only when you have given us consent to use it.
We will not keep your personal information for any purpose(s) for longer than is necessary and we will only retain the relevant personal information that is necessary in relation to the purpose.
The information that we collect from you may be transferred to, and stored outside the European Economic Area (“EEA”). Where we do so, the third country’s data protection laws will have been approved as adequate by the European Commission, or other applicable safeguards are in place. All personal information is transferred through a non-shared domain. All personal data is stored in encrypted and strong password protected files with a double level of security.
We will never sell your personal data to a third party and we will never share your personal data with third party organisations without your explicit consent. A third party may be used to process your personal data for example an email newsletter service provider, in this case only your name and email address will be shared with your consent for the sole purpose of delivering the email newsletter to you.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
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The following is a summary of your rights in relation to the EU GDPR. Further information can be found on the EU GDPR official page under Rights for citizens.
Right to be informed – The intention of this privacy statement is to provide transparency on when personal information is collected, what information is collected, what it is used for, the lawful purpose of processing, how long the data is retained, our contact information and provide your rights. Any questions regarding the privacy statement should be directed to the Data Controller.
Right of Access – You have the right to request what information is being held about you and how it is being used. You also have the right to lodge a complaint with a supervisory authority.
Right to Rectification – You have the right to obtain the correction of inaccurate or incomplete data.
Right to Erasure (right to be forgotten) – You have the right to obtain the erasure of your personal data where it is no longer necessary in relation to the original purpose it was collected and where there is no other legal ground for processing.
Right to restrict processing – You have the right to restrict what Locksmith Doctor Ltd does with your data to the extent permitted by law.
Right to Object – You have the right to object the process of your personal data for marketing and/or profiling purposes without having to provide a specific reason to the objection.
Automated Decision Making and Profiling – You have the right to object to automated processing and profiling.
To exercise these rights or if you have any queries or concerns regarding how we use your personal data, please write to Data controller, Locksmith Doctor Ltd, Workspace House, 28-29 Maxwell Road, Peterborough, PE2 7JE. If you are not happy with our response, you can contact the Information Commissioner’s Office: https://ico.org.uk
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Data Controller, email@example.com, Locksmith Doctor Ltd, Workspace House, 28-29 Maxwell Road, Peterborough, PE2 7JE.
Updated June 2020